We recognize that recent curbside service has not met the standard our customers deserve. Adding this additional contractor will help restore reliable performance going forward.
In the meantime, we encourage customers to continue to report any missed collections using the County’s 24/7 online Report-a-Problem tool at arlingtonva.us/reportaproblem or by calling 703-228-5000 (Monday–Friday, 7 a.m.–7 p.m.). Reporting missed collections is critical because it provides the most accurate tracking of service issues, resulting in timely resolution.
Thank you for your patience and cooperation as we work to restore the dependable service you expect.
-- The Solid Waste Bureau Team