Department of Technology Services

Who We Are

The mission of the Department of Technology Services (DTS) is to provide excellent customer service through technology leadership and expertise in support of the strategic goals and priorities of Arlington County while ensuring digital dexterity, innovation, security and sustainability through technology.  The staff in DTS continuously seek new and innovative ways to grow the County’s technology and knowledge assets and leverage them to improve its citizen-centric services. With a team of dedicated and talented technology professionals who partner with trusted, industry-leading technology vendors, as well as staff augmentation partners, we have been able to accomplish an impressive list of achievements.

What We Do

We serve the County by building, maintaining, and securing a world-class information technology environment and providing technical expertise to County departments and agencies. Our focus is on networking, telecommunications, database and application development, Web services, financial and emergency systems and emerging technologies. In addition, we provide an increasing number of direct public services, such as free public wireless Internet connectivity.

 

Strategic Goals

Arlington County’s Digital Strategy defines a framework to provide individuals access the information they need, when they need it, and the way they want it. Our approach incorporates reaching out to the community, our partners, and others to transform the way we live and work. Our investments will focus on satisfying constituent needs, developing a “digital mindset” with a focus on the future, and utilizing technology to make a difference in people’s everyday lives. The following focus areas guide the DTS portfolio of work:

Cybersecurity, Data Privacy and Resiliency
Fulfill the trust of the community with our information and infrastructure.

Countywide Innovation Culture
Create a digital innovation environment that solves community and business challenges and establishes best practices and processes for responsible use of data and digital services.

Transparency and Accountability
Provide transparency and accountability of County digital initiatives to ensure responsible use of tax dollars and encourage collaboration with the community.

Safe and Secure Community
Enable the County’s public safety and emergency management responders to provide for a safe and secure community.

Economic and Environmental Sustainability
Distinguish Arlington County as a vibrant, inclusive, livable community.