Eligible Arlington County residents will soon be sent, or may have already received, information about the Low-Income Household Water Assistance Program (LIHWAP), which helps Virginia residents pay their water and wastewater bills. The communication comes from Promise, a respected flexible payment platform used by local governments. If you receive the offer, please know it is not a fraudulent endeavor. LIHWAP is a federally funded program available to eligible Virginia residents now through Sept. 1, 2023, or until funds are depleted. Those eligible are encouraged to take advantage and apply early. To learn more about the program including how to apply, visit www.virginialihwap.com or call 888-373-9908. Applicants not already enrolled in an income-based program will be required to provide evidence of household income.
Water-Sewer-Refuse Accounts 703-228-5000 | Water-Sewer 24/7 Hotline 703-228-6555 | descontactcenter@arlingtonva.us