Pay Online/Use Account Online

The Treasurer's Office collects payments for the County including Department of Environmental Services (DES) bills for water-sewer-refuse utilities. The Treasurer's Office uses the CAPP online system, which is linked to the DES customer portal. Best to be signed up for both and not have to deal with the U.S. Postal Service.

Contact us if a payment isn’t reflected on your account. Learn more about payment options.

Keep Up With Your Account Online

Customer Assessment and Payment Portal (CAPP)

Pay utilities and parking tickets, receive e-bill notifications, file taxes. (Operated by County Treasurer's Office)

CAPP

 

  • For quick access use the “Pay Without Signing Up” option on the CAPP website.
  • Then click the “Make a Quick Payment” button and select “Utilities (Water & Sewer)” from the drop-down menu.
  • Note: In CAPP, the utilities account number format requires all 13 digits (listed on your utility bill statement), without spaces or dashes.
  • Need help? Capp@arlingtonva.us or 703-228-3702.

 

 



Customer Self-Service (CSS) Portal

 View payments and water use history; order mulch, brush service with the Customer Self-Service (CSS) Portal (Department of Environmental Services).

Register using your 12-digit account ID and last name as it appears on your bill. Need help?  DESContactCenter@Arlingtonva.us or 703-228-5000.

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