Bus Stop and Shelter Program



The program team completed 200 bus stop improvements in Fiscal Year 2023.

Bus stop on South Four Mile Run Drive, before improvements

About the Program

The Bus Stop and Shelter Program is an ongoing effort aimed at enhancing the quality of Arlington County bus stops, with a specific focus on improving bus stop shelters and bringing bus stops to ADA compliance. Through this program, the Transit Bureau repairs aging shelters, as well installs new shelters and solar powered lighting, and provides passenger amenities (e.g. benches, trash cans, customer information signage) at bus stops throughout the County.

The placement of shelters and amenities are determined by survey data, current strategies in the Bus Stops Guidelines and Standards Manual and the Arlington Transit Strategic Plan, community input, and through coordination with other County-initiated transportation capital improvement projects. This program also includes the planning, designing and construction of new bus stops as the County adds or modifies bus routes.

Bus Stop Guidelines and Standards

Arlington’s Bus Stop Guidelines and Standards Manual is the guiding document that Arlington County uses when evaluating and implementing the design, function and placement of bus stops within the County. The manual outlines the set of design criteria and minimum requirements to provide accessible safe and efficient bus stops.

Annual Goals

Every year, the program team uses ridership data to identify bus stops that are candidates for the below goals.

  • Complete 5-10 shelter replacements (includes bench replacements)
  • Complete up to 3 new shelter installations where there are none currently (at stops where ridership data shows 40 or more boardings per day)
  • Complete 5 new stand-alone bench installations (where ridership data shows 10 or more boardings per day)
  • Complete 3 litter receptacle installations (where ridership data shows 25 or more boardings per day)

Report Bus Stop Issues

To recommend a bus stop for shelter repairs, submit a ticket through the Report a Problem portal and select “Bus Stop Issues.” You will be able to drop a pin on the exact location and upload photos of the stop in need of attention.


This program, included in the Arlington County Capital Improvement Plan, is funded by a combination of state and local sources.