Water Service Line Inventory

If you are having issues with the platform, please email waterserviceinventory@arlingtonva.us (Updated June 6, 2025)

Background

Updated December 2024: On October 08, 2024, the U.S Environmental Protection Agency's (EPA's) Lead and Copper Rule Improvements (LCRI) made updates to the Revised Lead and Copper Rule. The goal of this improvement is achieving 100% lead pipe replacement within 10 years, locating existing lead service lines, strengthening tap water sampling requirements (especially for lead service lines), and reducing the exposure to lead if a lead service line is found. The LCRI also lowers the action level of lead from 15 µg/L to 10 µg/L.

The rule improvement requires more transparency with communication regarding replacing lead service lines and exceedances of the lead action level. The Consumer Confidence Report is required to have information about the dangers of lead, lead testing information for schools and childcare facilities, and a lead service line replacement plan for the locality's water system.

Arlington County’s initial water service line inventory, conducted from February to September 2024, found no lead service lines in the system. This was completed using a combination of historical data, contractor lead meter pit investigation, customer investigations and statistical analysis. The County never used lead pipes for the County-owned part of the service line.

Checking the Material of Your Water Service Line

The property owner is responsible for the service line between the meter and the home.

Who Owns What Graphic - Meter Box No Curb Stop - Arlington.png

If your home was built in or after Aug. 1, 1978, you DO NOT have a lead water service line.

If your home was built before Aug. 1, 1978, you may have a lead service line on the property side of the meter.

Follow the steps below to check your water service line material. Download or print the flyer for images of the materials and additional information(PDF, 1MB).

Arlington VA_Service Line Verification_Flyer_Final_Page_1.png(PDF, 1MB)

Step 1: Get a strong magnet and a key or coin.

Step 2: Find where your service line enters your home. There will likely be a main shut-off valve in a basement, crawl space, or utility closet where the pipe comes into the house.

Step 3: Test the material of the pipe coming from the street: scratch the pipe with the key or coin, then hold the magnet to the pipe and see if it sticks. Compare your results to the options below. Galvanized steel and lead look similar and the magnet test is the easiest way to tell the difference.

Lead

  • Gray or silver
  • Scratch test: Shiny and silver (soft and scratches easily)
  • Magnets will not stick
  • Widens at base and forms a ‘bulb’

Galvanized Steel

  • Gray or silver
  • Scratch test: no visible scratch on surface
  • Magnets will stick
  • Has threads at connections

Copper

  • Dull brown; greenish
  • Scratch test: same color as penny
  • Magnets will not stick

Brass

  • Brown; can have green corrosion spots
  • Scratch test: gold color
  • Magnets will not stick
  • Has threads at connections

Plastic

  • Smooth and red, blue, black or white

Step 4: Take a photo at the location where the pipe comes through the exterior wall.

Step 5: Report the material of your service line on our platform and send us the photos and results. To register, follow these steps:

  • Using the map below, input your physical address using the Find Address search bar at the top.
  • Click on the circle to open the sidebar, which provides an overview of the material from the utility side (County-owned) and the private side (property owner). Scroll to the button that says Report your Service Line.
  • You will be prompted to email wsswaterservice@arlingtonva.us. Include your physical address and upload the photos and details of your water service line material.

If you are having issues with the platform, please email waterserviceinventory@arlingtonva.us (Updated June 6, 2025)

Frequently Asked Questions

What is a water service line?

A water service line is a small, buried pipe that brings water from publicly owned water mains into homes and other buildings.


Who is responsible for the water service line on my property?

Arlington County owns and is responsible for the service line from the water main in the street to the meter, including the meter and meter box. The property owner owns and is responsible for the service line from the meter to the plumbing inside your home.

Who Owns What Graphic - Meter Box No Curb Stop - Arlington.png


How do I find my water service line?

The customer part of the water service line is the pipe that connects the water meter to the plumbing inside your house. It can be found by entering your home’s basement (most common in Arlington), crawl space, or foundation at the home’s water shut off valve.


Does Arlington have any lead pipes in its water distribution system?

There are no lead pipes in Arlington’s water distribution system. Since County rules in 1938, lead has never been allowable pipe material for either water mains or in the publicly constructed, County-owned part of the water service line.


Does the County have records of what material is used in my water service line?

The County does not maintain records of plumbing on private property or the public part of the service line. 


The Lead and Copper Rule, established by the Environmental Protection Agency (EPA) in 1991, required water distribution systems to conduct a materials survey to learn the locations of lead service lines throughout their system. What did the County learn from that survey?

In 1991, the County inspected about 25% of the public water service lines and did not find a single lead service line. The County interviewed past and present water distribution and maintenance workers, supervisors, and inspectors. None of them recalled ever working on a lead service line or seeing a lead service line.


What are the health effects of lead?

Exposure to high levels of lead is a serious health risk. Lead builds up in the body over many years. It can damage the brain, red blood cells, and kidneys. The greatest risk is to young children, pregnant women, and unborn fetuses. Lead exposure can slow down the normal mental and physical development of children, particularly those under 6 years old. Find more information on the U.S. Environmental Protection Agency’s Lead Health Effects website.


Is there a safe level of lead exposure?

No, there is no safe level of lead exposure. Any amount of lead exposure has risk.


How does lead get into drinking water?

There may be lead in water service line plumbing fixtures (faucets, valves, fittings, etc.), and indoor plumbing pipes with lead solder. Lead can enter drinking water from plumbing inside your building or the water service line between the street and building. Lead may release into the water when it sits in the service line or plumbing for hours without use, like overnight. In rare cases, water can pick up lead at its source. However, tests of our water supply show no lead. Arlington County’s water source is the Potomac River. The water drawn from the Potomac is treated at the Dalecarlia Treatment Plant located in Washington, D.C., operated by the U.S Army Corps of Engineers.


Why would the plumbing inside my home have lead?

Until the statewide ban enacted on April 1, 1986, residential plumbing widely used lead-based solder to join copper pipes. Older homes and buildings, especially those built before 1986, may still have internal plumbing with lead solder. The EPA allowed “lead free” plumbing fixtures to have up to 8% lead until 2014. A licensed plumber can help determine if you have lead in your indoor plumbing. You can also use an EPA-approved lead test kit


How do I know if I have a lead or galvanized service line? They are both grey metal.

Step 1: Get a strong magnet and a key or coin.

Step 2: Find where your service line enters your building. This is typically where you go every fall to turn off the outside water to keep your pipes from freezing. There will likely be a main shut-off valve in a basement (most common in Arlington), crawl space, or utility closet.

Step 3: Scratch the pipe entering the home from the street or alley with the key or coin, then hold the magnet and see if it sticks. Compare your results to the options below:

  • If the material is orange or copper-colored like a penny, and a magnet does not stick, this part of the service line is copper.
  • If the material is dull gray, and a strong magnet sticks to it, the part of the service line is galvanized steel.
  • If the material is soft and easily scraped, gray but shines brightly, and a magnet does NOT stick to it, the pipe is lead.

Step 4: Fill out a survey with a photo of your results (please submit even if your line is not lead)

What happens if I have a lead water service line?

In the unlikely event that you have a lead water service line, we will work with you to create a replacement plan and expediate the permitting process. Replacement is voluntary; no one will be forced to replace their line. 



What steps can I take to protect myself if I think I have lead in my water?

  1. Run cold water before using. The longer the water stays in the plumbing, the more lead it may have. If the water in the faucet has been sitting for more than six hours, run water for at least five minutes before using it. Showering and flushing the toilet also help clear out your water line.

  2. Use cold water for cooking, drinking, and making baby formula. Lead dissolves into hot water more easily than cold water. If you need hot water, draw cold water and then heat it. It is safe to shower, wash dishes, and do laundry with hot water from the tap. Lead does not affect humans through the skin. Boiling water does NOT reduce lead.

  3. Replace your home’s internal plumbing that may have lead. Potential lead sources include lead pipes, lead-based solder, and brass fixtures and valves (including faucets).

  4. Remove and clean faucet strainers. Every three months, remove and clean strainers at the tip of faucets to remove build up.

  • Remove the faucet strainers from all taps.
  • Rinse the faucet strainers.
  • Run the water without a strainer for 3 to 5 minutes.
  • Replace faucet strainers.

5. Test your water for lead. Send your water to a state-approved laboratory or use EPA-approved test kits. If the results show lead levels at or greater than 15 parts per billion (ppb), call Arlington County at 703-228-6567, so we can look for a cause.

6. Use filters. Consider using a water filter. Be sure the filter you choose (faucet, refrigerator or pitcher filter) is approved to reduce lead (NSF 53/42-certified). Visit this EPA webpage to learn more about water filters.

7. Test your child’s blood for lead. Your local doctor or pediatrician can perform a blood test for lead and provide you with information about the health effects of lead. Call the Arlington Department of Human Services at 703-228-7400 to learn more, including where you can have your child’s blood tested.

What is the Lead and Copper Rule Improvements?

The U.S. Environmental Protection Agency's (EPA's) Lead and Copper Rule Improvements (LCRI) makes updates to the to the Lead and Copper Rule Revisions from October 2021. The improvements seek to better protect children and communities at risk for lead exposure by outlining the following actions:

  • Locate existing lead service lines and achieve 100% lead pipe replacement within 10 years in localities that have presence of lead in water service lines. Arlington County's initial water service line inventory found no lead water service lines in our water system.
  • Strengthen testing requirements for tap water, especially for lead service lines
  • Reduce exposure to lead if a water service line is found to have this material.
  • Lowers the action level of lead from 15 µg/L to 10 µg/L.

What is corrosion control?

Corrosion control is chemically treating water to help reduce the amount of lead that releases into water from plumbing and pipes. An example is adding a chemical to the water supply that coats service lines. The coating reduces the amount of lead releasing from pipes into a home’s water service line.