Parking Ticket Payment and Dispute Options

Option 1: Pay Ticket
To not incur a late fee of $25, payment must be received within 30 days from the date the ticket was issued.

Option 2: Contest in Court
Per Arlington County Code §14.2-95, your intent to contest a ticket must be submitted within 30 days from the date the ticket was issued.

Find your ticket on the RMC Parking Ticket Payment and Processing Portal website by entering your ticket number, or by searching for your ticket by your license plate number or VIN number.
Click on the words ‘Request Hearing’.
Enter in all personal information fields (i.e. Name, Address, Phone Number, Email, etc.) Note: the notice of your assigned hearing date will be sent to the email address entered on the form.
Click the ‘Request Hearing’ button.
Within 30 days, you will receive an email from donotreply@rmcpay.com with your hearing date.

Option 3: Compliance Issues (Expired or no state inspection; expired or no state registration)
If you received a ticket for a violation of Arlington County Code § 14.2-2.A.1-2 (expired or no state inspection; expired or no state registration) AND you demonstrate compliance with the law (i.e., fix the problem), the Commonwealth’s Attorney’s Office via, RMC Parking Ticket Payment and Processing portal, will approve dismissal of the ticket. If your ticket is approved for dismissal, you will not have to pay a fine. If your ticket is NOT approved for dismissal, you will have the option of either paying the fine or you can request a hearing.

To demonstrate compliance with the law and have the ticket dismissed without paying a fine:

Find your ticket on the RMC Parking Ticket Payment and Processing Portal by entering your ticket number, or by searching for your ticket by your license plate number or VIN number.
Click on the words ‘Proof of Compliance’.
Enter in all personal information fields (i.e. Name, Address, Phone Number, Email, etc.) Note: the notice of the outcome of your proof of compliance submission will be sent to the email address entered on the form.
Upload proof that you have renewed either your registration or inspection (depending on the violation on your ticket) into the area of the online form titled ‘Support/Evidence’
After clicking the ‘Provide Proof of Compliance Now’ button, you will receive a ‘Success’ notification that you have successfully submitted your appeal. You will be notified by email whether your ticket is approved for dismissed.
If your appeal is denied, you can pay the fine OR you must contact Passport Customer Service, 571-200-9782 to request a hearing date.

Option 4: Report a Broken Meter
Per Arlington County Code §14.2-95, your intent to contest a ticket must be submitted within 30 days from the date the ticket was issued.

Option 5: If you paid for parking using Parkmobile and still received a ticket, please see the FAQ for directions on how to contest your ticket.

Frequently asked questions about parking tickets

For questions regarding the payment or dispute of a ticket, please contact Passport customer service Monday-Friday between the hours of 9 a.m.-7 p.m. at 571-200-9782.