Consumer Affairs

Towing   Cable
 tow_truck     clicking_television_remote 
 Towing operators and services in Arlington must comply with the County’s towing ordinance. Learn more.     The County helps investigate cable complaints and inquiries, mainly about Verizon and Comcast.  Learn more. 

   
 Taxis    Other Issues
 taxis     hands_on_laptop 
 The County regulates taxicab operation in Arlington, including rates. Companies such as Uber and Lyft are regulated by the Virginia Department of Motor Vehicles. Learn more.     The County also regulates other areas such as food trucks (mobile vending), pawn shops and solicitation. Learn more about these topics and/or submit a complaint. 

Other Common Topics

Federal and State Consumer Laws and Protections

Dealing with Contractors (includes specifics on disaster recovery)

Identity Theft

Vehicle Issues – Lemon Law

Payday Lenders

Do Not Call Registry

Fraud/Scam Tips from ACPD  (Credit Card Skimmers, Charitable Donations, Door-to-Door, etc.)

County Help & Resources

A to Z Directory of County Services

Financial and Eviction Prevention Assistance from Community Partners

Service Requests

Parking Tickets

Human Rights Complaints

High Water Bills

Help with Building Permits

Library – Access to Consumer Reports

 

 

 

 

 

Contact

Consumer Affairs Office
2100 Clarendon Blvd., Suite 302
Arlington, VA 22201

 

703-228-3120

consumer@arlingtonva.us

About This Site

This clearinghouse provides resources and information on consumer issues, including cable services, taxis, and towing. The County also, when possible, assists residents who experience challenges with commercial businesses or service providers.

Resources

Local

State

Federal

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