E-Bike Voucher Program

Round 1 of voucher recipients has concluded. Future updates will be posted on this website. To receive general updates, subscribe to our mailing list.

About the Program

Arlington County, in partnership with EcoAction, is offering residents point-of-sale vouchers toward the purchase of an electric bike (e-bike) from a participating bike shop. This program supports the County’s Community Energy Plan (CEP) by incentivizing residents to adopt lower-emissions transportation options and reduce travel via single-occupancy vehicles. You can read more about the CEP here. The program is funded by an Energy Efficiency and Conservation Block Grant (EECBG) from the Department of Energy.  

The County plans to distribute approximately 250 vouchers to Arlington residents, ranging in value from $600 - $1,650. The program offers two types of e-bike vouchers – Standard and Enhanced. Enhanced E-Bike Vouchers are also paired with a voucher toward the purchase of an e-bike lock.  

The table below provides an overview of the vouchers: 

Voucher

Maximum Value

Eligibility Criteria

Standard E-Bike Voucher

$600

  • Resident of Arlington, VA with valid form of ID 

  • Be 18 years of age or older

Enhanced E-Bike Voucher

$1,650

  • Resident of Arlington, VA with valid form of ID 

  • Be 18 years of age or older 

  • You or a member of your household is enrolled in an eligible Department of Human Services Program1 OR you live in an eligible unit in an affordable housing complex2 

Enhanced E-Bike Lock Voucher

$100

  • Receive an Enhanced E-Bike Voucher

  1. Supplemental Nutrition Assistance Program (SNAP), Medicaid, Temporary Assistance to Needy Families (TANF), General Relief (GR), Auxiliary Grant (AG), Housing Grant, Housing Choice Voucher, Permanent Supportive Housing (PSH), Aging and Disability Services Division (ADSD) Personal Care/In-Home Services, ADSD Meals on Wheels, ADSD Arlington Adult Day Program 

  2. View the eligible affordable apartment complexes here.

Voucher Process

e-bike voucher.png

Participating Bike Shops

Vouchers can only be redeemed at one of the following Participating Bike Shops: 

  • Bikenetic 201 W Jefferson Street, Falls Church, VA 22046
  • Conte's Bike Shop Alexandria 1100 King Street, Alexandria, VA 22314
  • Conte’s Bike Shop National Landing 1350 S Eads Street, Suite 90, Arlington, VA 22202
  • Conte’s Wilson Blvd3449 Wilson Boulevard, Arlington, VA 22201 
  • Handy Bikes 3800 Wheeler Avenue, Alexandria, VA 22304
  • Strictly Ebikes 683 N Washington Street, Alexandria, VA 22314  
  • Trek Bicycle Alexandria North 1545 N Quaker Lane, Alexandria, VA 22302 
  • Trek Bicycle Alexandria South 1506 Belle View Boulevard, Alexandria, VA 22307  
  • Trek Bicycle Ballston 3924 Wilson Boulevard, Arlington, VA 22203 
  • Trek Bicycle Clarendon 2731 Wilson Boulevard, Arlington, VA 22201 
  • Trek Bicycle Fairfax 10937 Fairfax Boulevard, Fairfax, VA 22030 

Interested bike shops should email ebikevouchers@arlingtonva.us by August 15th to learn more about participating in the E-Bike Voucher Program.

Frequently Asked Questions (FAQs)

What is an e-bike?

An e-bike is a bicycle that has a battery-powered motor that assists with powering the bike. E-bikes are grouped into three categories: Class 1, 2 and 3. Class 1 e-bikes have motors that only provide assistance when the rider is pedaling and have a top speed of 20 mph. Class 2 e-bikes have throttles that can power the bike without pedaling and have a top speed of 20 mph. Class 3 e-bikes are pedal-assist only and have top speeds of 28 mph.

What kind of e-bikes can I purchase with an e-bike voucher?

Voucher recipients can purchase a Class 1, 2, or 3 e-bike or adaptive e-bike that is certified to the ANSI/CAN/UL 2272 Standard for Electrical Systems for Personal Mobility Devices or ANSI/CAN/UL 2849 Standard for Safety for Electrical Systems for e-Bikes. The bike shop staff can help you decide which type of e-bike is best for your needs.

How do I know if I qualify for an e-bike voucher?

Please view the Eligibility Criteria in the table above.

Where can I redeem my e-bike voucher?

You can redeem your voucher at a participating bike shop. See the list of participating bike shops above.

How long are vouchers valid?

After receiving the voucher, you will have 45 days to redeem it at a participating bike shop.

Can I use a voucher retroactively?

No. Vouchers may only be applied to purchases that occur on or after the date the voucher was issued. The voucher must be redeemed at the point of sale.

What if my e-bike costs less than the value of my e-bike voucher?

If the retail price of the e-bike or lock is less than the value of the voucher, the unused funds will be returned to the program to issue vouchers to additional applicants.

Can I apply my e-bike voucher toward other purchases?

No. Unused funds cannot be used toward any other purchase. Unused funds will be returned to the program to issue vouchers to additional applicants.

How do I charge my e-bike?

Every e-bike is different, so you should always follow the e-bike manufacturer’s charging recommendations and use the charger supplied or recommended by the e-bike manufacturer. You can charge your e-bike at home with a standard electrical outlet or anywhere an electrical outlet is available.

See this guide from Ebike Junction for more information: How To Charge Ebike: A Complete Guide For Beginners

How do I store my e-bike?

Generally, you should generally store your e-bike in a dry, cool place where it won’t be exposed to the elements. For safety, it is best to store the battery separately from the e-bike.

See more tips on how to store an e-bike from Electric-Biking: The Best Tips for Storing An Electric Bike - Electric Biking

Resources

E-Bike Buying Guide, BikeArlington

Bike Safety, BikeArlington

Bike Parking in Arlington, BikeArlington

Key Biking Terms, BikeArlington

E-Bike Smart, PeopleForBikes

Battery Safety Factsheet, Take Charge of Battery Safety

How to Prevent an Electric Bike Fire, Consumer Reports

How To Charge Ebike: A Complete Guide For Beginners, Ebike Junction

The Best Tips for Storing An Electric Bike, Electric-Biking

EcoAction, E-Bike Voucher Program Partner

Contact Information

If you have questions about the E-Bike Voucher Program, please email ebikevouchers@arlingtonva.us.

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