Emergency Communications Center

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About the Emergency Communications Center

The Emergency Communications Center, or ECC, is Arlington County's 9-1-1 call center. Expertly trained dispatchers answer 9-1-1 calls in times of emergency and send help, no matter the obstacles.

The mission of the ECC is to help save lives, protect property, and provide assistance to the public by receiving and processing 9-1-1 emergency calls and non-emergency calls, dispatching police, fire, and emergency medical service units in a prompt, efficient, courteous, and professional manner.

 

REPORT A PROBLEM

For non-emergency requests, like reporting graffiti, potholes, or towed cars, use the online reporting tool.

Report a Problem

A TO Z DIRECTORY

Find a list of County services--including departmental phone numbers--for non-emergency requests. 

A to Z Directory

EMERGENCY HEALTH PROFILE SIGN UP

Emergency Health Profile, providing first responders with the critical information they need to care for you in a medical emergency. During these uncertain times, taking this important step can help provide the peace of mind of knowing that in an emergency you and your loved ones have the most effective response possible.

Sign Up

CONTACT US

Public Safety Communications & Emergency Management

Emergency Communications Center (ECC)

1425 N. Courthouse Road, 7th Floor

Arlington, VA 22201

Emergency TTY: 911

Non-Emergency Line : 703-558-2222 

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