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Home / Government/ Departments & Offices / Human Services (DHS) / Public Assistance / Homelessness / Resources for Partners / CoC Policies and Protocols

CoC Policies and Protocols

Centralized Access System (CAS) Policies and Resources

  • CCP Services Application
  • Shelter and Residence Expense Verification
  • CAS Intake Requirements (Check List)(PDF, 112KB)
  • CAS intake requirements (SPANISH) (Check list)(PDF, 131KB)
  • (PDF, 131KB)Centralized Access System (CAS) Policies & Procedures with Appendices(PDF, 3MB)
    • Client Bill of Rights(PDF, 221KB)
    • Emergency Transfer Plan Notice(DOCX, 13KB)
    • Shelter Grievance Procedure

      (PDF, 165KB)

Unified Shelter and Hypothermia Standardized Operating Procedures (SOPs)

  • Unified Shelter Guest Handbook 
  • Unified Shelter SOP - Updated Sept 2025(PDF, 2MB)
  • Hypothermia Shelter SOPs (2025-2026 Season)(PDF, 472KB)
  • RPC RPU Policy and Procedures Manual

    (DOCX, 44KB)

Continuum of Care (CoC) Incident Report 

  • CoC Incident Report Form

    (PDF, 550KB)

The Arlington County CoC has compiled a list of resources to help CoC program recipients and subrecipients maintain compliance with HUD and CoC requirements:

  • Links to Helpful Resources
  • Monitoring Guide
  • Educational Rights Policy
  • Environmental Review Guidance
  • Client Records Checklist
  • CoC and ESG Virtual Binders - HUD Exchange

CoC Resources

  • FY18 Arlington CoC HMIS Governance
  • CoC Membership Application Form(PDF, 206KB)
  • Arlington County CoC Governance Charter - Sept 2025(PDF, 629KB)
  • Continuum of Care Trainings

 

Homelessness

If you or someone you know is experiencing homelessness or is at risk of experiencing homelessness, visit the Homeless Services main page.

2026 Point-in-Time (PIT) Count Results

Each year, the Continuum of Care conducts a Point-in-Time Count to understand the scope of homelessness in our community. Read the 2026 Arlington County PIT Count summary(PDF, 306KB). Data from Arlington, VA is part of a regional analysis and annual report on homelessness by the Metropolitan Washington Council of Governments (COG) Homeless Services Planning and Coordinating Committee. See the combined Point-in-Time Count on the Metropolitan Washington Council of Governments website.

Resources for Partners

Service Provider Resources

Events

View all upcoming Public Assistance events


Contact Us

Economic Independence Division

2100 Washington Blvd. 
Arlington, VA 22204
Map and Transit Information

 

Phone: 703-228-1350
TTY 711

Email: dhs@arlingtonva.us


Manage Your Benefits Online!

You can check your eligibility, apply for public assistance programs, and manage your account online through Virginia CommonHelp. Visit our CommonHelp page to learn what documentation and information you will need when you apply.
 

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CONTACT US

Main Address
Ellen M. Bozman Government Center
2100 Clarendon Blvd., Arlington, VA 22201 View Map

View other County government locations.

Questions? Need help? Contact the County and learn who to call.

 

 

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