Crisis Intervention Center


The Crisis Intervention Center (CIC) provides behavioral healthcare services in a community-based setting to individuals experiencing a behavioral health crisis.  The center is open 24 hours per day, seven days a week, to individuals of all ages experiencing a crisis.  The CIC provides a warm, comfortable person-centered environment focused on recovery and wellness.

The primary goal of the CIC is to offer comprehensive crisis stabilization services in an outpatient setting such that we can divert a client who may otherwise require inpatient psychiatric services. We offer a safe environment where clients can have the best opportunity to receive an effective crisis plan.  With a multidisciplinary team that can meet a broader spectrum of needs than typically available during an assessment, we provide the highest level of support during a crisis that an outpatient setting can offer.

Getting Care

Referrals are made to the CIC through walk-ins, and self-referrals by the clients, family members, case managers, or other CSB clinicians. The CIC will also help with important coordination including the date and time of follow-up appointments, medication instructions, referral resources and contact information for Emergency Services.

For more information on Arlington County’s Crisis Intervention Center (CIC), please contact Joe Burgus at 703-228-4937.


The center provides aid to individuals in severe distress for up to 23 consecutive hours.  Services offered include:

  • Prompt behavioral healthcare assessments
  • Observation
  • Stabilization
  • De-escalation 
  • Peer counseling
  • Supportive services
  • Determination of the appropriate care level.

A critical component of the CIC is providing de-escalation skills to clients under psychological distress or those requiring immediate care associated with substance use or a behavioral healthcare disorder. 

We have 5 calming rooms to offer a safe, comforting, and warm space for intervention.  Each room has couches and recliners available for a client to rest, as well as to meet with a clinician and provider, as well as peer support specialists over an extended period. 

Security is present 24 hours a day to ensure client safety, and Special Conservators of the Peace can accept transfers of custody from law enforcement that would otherwise be holding the client for possible hospitalization. 

Nursing support is a core component of our intervention, ensuring medical needs are adequately assessed and addressed, as they can precipitate a crisis.  Our Nurse Practitioner provides psychiatric support to assist in the intervention with medication, allowing a level of psychiatric intervention without requiring a hospitalization.

Additional Resources

CR2 Crisis Response


CR2 provides 24-hour rapid response to children, youth, and adults facing a mental health and/or substance use crisis who may be at risk for hospitalization.

Call for mental health concerns that may be a potential risk for hospitalization, such as:

  • Thoughts of suicide
  • Threatening behaviors
  • Hallucinations or delusional thinking
  • Substance use
  • Property destruction
  • Extreme social isolation
  • Loss of coping skills
  • Dangerous decision making
  • Aggression or self-harm

Get Help Guide: Behavioral Health Resources

Arlington County Behavioral Healthcare Services for Children

As with physical health, our mental health develops and changes as we get older, and is important at every stage of life. Everyone has mental health; it can range from being good sometimes to not so good (or poor) at other times. It’s at these times that our services help.

Services we offer:

  • Same Day Access intake assessments
  • Outpatient Treatment: individual, group, family therapy for mental health and substance use
  • Care coordination (“case management” for linkage and coordination of needs and services a youth may receive from various agencies or providers)
  • Specialized case management for transition-age teens with mental illness
  • Detention-based assessment and intervention for youth in the Northern Virginia Juvenile Detention Center
  • Court liaison services at the juvenile court to identify youth with behavioral health concerns, divert them from court involvement and link them to appropriate services in the community
  • Psycho-education for youth with substance use or abuse
  • Mental health promotion and substance abuse prevention services in schools and in the community
  • Parent-Child Interactive Therapy (PCIT) (Currently not accepting new referrals)
  • Behavioral Intervention Services (BIS) provides consultations to parents, guardians, and teachers experiencing challenging behavior in children. Learn more: About BIS: (English / Español). Application: (English / Español)

For further information about our services, call 703-228-1560

SAMHSA Suicide Prevention Lifeline

  • Call or Text: 988
  • Chat



NBC TV Coverage of Arlington's Macus Alert Launch