Holly Hartell Selected as Arlington's New Chief Information Officer
Published on August 07, 2025
Holly Hartell has been selected as Arlington County’s new Chief Information Officer and Director of the Department of Technology Services (DTS), County Manager Mark Schwartz announced this week. She will begin in the permanent role on Monday, Aug. 11, 2025, after being appointed as acting director of DTS in January 2025.
"In nearly two decades of service to Arlington County, Holly has consistently driven innovation and alignment across initiatives, ensuring departments have the technology support and strategic guidance they need," Schwartz said. "Her extensive experience and understanding of our organization make her the ideal person to lead us forward in the expanding and evolving area of technology."
In this leadership role, Holly Hartell oversees the County’s information technology (IT) services and IT operations teams to ensure a safe and secure online environment. Her portfolio includes overseeing the County’s telecommunications, infrastructure, data privacy, cybersecurity, enterprise applications, customer experience, digital services, web services, and emerging technologies.
"I am excited for the opportunity to serve in this position because I am passionate about what we do in Arlington County," said Hartell. "I believe in the important role technology plays in bringing high-quality, accessible service to our diverse community. I look forward to building on my professional relationships to ensure Arlington remains on the forefront of digital innovation while ensuring it is done so in a responsible and secure manner."
Hartell joined Arlington County Government in 2006 as a technology consultant, where she led the successful financial implementation of PRISM, the County’s integrated financial and human resources platform. She managed PRISM operations for six years, ensuring its stability and effectiveness, before transitioning to broader technology roles.
Most recently, she served as the Assistant Chief Information Officer for Strategic Initiatives in DTS. In that role, she was responsible for aligning technology investments with the strategic direction of the County and to expand and improve government services for the public. During her time with Arlington, her work has been pivotal in advancing digital equity and exploring Smart City and Smart Community opportunities.
Prior to joining the County, Hartell was a consultant for BearingPoint, a management and technology consulting firm, where she supported higher education and local government clients with Oracle Financial systems and business process improvements. Hartell holds a bachelor’s degree from the University of Georgia’s Terry College of Business.