Payment Options

You can view your current tax account status, file your returns, and pay your taxes online by using the Customer Assessment & Payment Portal (CAPP). Through CAPP, customers can also: 

• Pay utility bills and parking tickets
• Sign up for the email Billpayer Notification Service
• View assessment and payment history
• Set up automatic payments for your accounts, at no charge, through the Automatic Bank Debit (ABD) Program

CAPP accepts online payments made with credit or debit card, PayPal, PayPal Credit, Venmo, Google Pay, Apple Pay, or e-Check. E-Check payments are free of charge. 

Payments for all accounts except utilities can be scheduled in advance, up through the due date. Business taxes must be filed before you can schedule a future payment. Please note that no payments can be scheduled after the due date. For more information, contact our Customer Service team by calling 703-228-4000 (Option 8) or emailing CAPP@arlingtonva.us.

Credit Card Fees: We offer the option of paying with credit or debit card, PayPal, PayPal Credit, Venmo, Google Pay, or Apple Pay as a convenience to those customers who wish to do so. These transactions, however, have a cost—sometimes a substantial one. Credit and debit card payments on CAPP are subject to a 2.35% convenience fee, charged directly to you by the service provider.  So, while we accept credit cards as a convenience to those customers who wish to use them, those customers must bear the cost of doing so.  Retail merchants are able to absorb this credit card cost and pass it on by increasing the price of their goods and services.  If the convenience fees were absorbed by the County, however, at a minimum, it would cost millions of dollars annually, which would be borne by increasing taxes for everyone.  What’s more, were these charges not passed on to the consumer, many more people would choose to pay by credit card larger and larger amounts, resulting in an ever-increasing expense for the County.

Customers using credit cards pay the convenience fee directly to the credit card processor.  Arlington County does not receive any portion of the fee.

Visit CAPP Help Center and FAQs for answers to common questions about online payments and account management.

With a CAPP account, you can sign up to have your taxes (real estate, vehicle personal property, business tangible) and/or utility bills paid automatically through our Automatic Bank Debit (ABD) Program. There is no charge for this service. 

To enroll your account(s) in ABD, log into your CAPP profile and from the “Summary” tab, under “I Want To,” select “Manage Automatic Payments.” After you’ve indicated which account(s) you would like to enroll, you will need to enter a valid routing and bank account number. Credit cards, debit cards, and other advanced payment methods, such as PayPal, PayPal Credit, Venmo, Google Pay, or ApplePay, cannot be used for ABD. If you have a delinquent account, you must pay before enrolling.

Call 888-272-9829 to pay your Arlington County utility bills and parking tickets over the phone with a credit or debit card. Card payments will incur a 2.5% or $1 minimum fee, which is charged directly to you by the service provider.

NOTE: Visa cards are not accepted for utility payments over the phone.

When you call 888-272-9829, enter:

• 3 for all other payments
• 1000 for the Arlington County jurisdiction code
• 1 for English or 2 for Spanish
• 3 to pay a parking violation or 4 to pay a utility bill
• The bill or ticket number
• The payment amount
• Your credit card number
• Your credit card expiration date

To pay in person, please visit Suite 215 of our office, which is located at 2100 Clarendon Boulevard, Arlington, VA 22201. If you are making a late payment, please visit Suite 217. We are open Monday through Friday, from 8 a.m. to 5 p.m. We welcome you to pay with credit card, debit card, check, money order or cash. Please note the following: 

• Credit card payments are subject to a convenience fee, charged directly to you by our service provider.
• PIN-based debit card transactions do not incur any fees.
• Zone parking permit transactions do not incur any fees.
• Please note that the Treasurer's Office does not accept gift cards or postdated checks (checks written for future processing).
• If you are paying with cash, please be aware of our Coin Acceptance Policy(PDF, 159KB).

 If your property has been seized, you must pay in full at Suite 217 with certified funds, such as cash, credit card, debit card, cashier’s check, or money order, to release the seizure. Vehicle boot removals must be requested before 4 p.m. for same-day service. For more information, please call 703-228-4000 (Option 4) to speak with a Compliance and Reseach Specialist.

For your convenience, the Treasurer’s Office maintains two 24-hour drop boxes where you can pay your bill on the go. One drop box is in the 2400 block of Clarendon Boulevard, on the driver’s side, near the corner of North Adams Street. The other is on the outside of the Bozman Government Center, left of the 2100 Clarendon Boulevard entrance, and across the street from the CVS.

To submit your payment, place a check and a copy of your bill inside a sealed envelope and deposit the envelope in one of the drop boxes pictured below. Please note the following:

• You must not deposit cash or money orders in the drop box.
• For bill payments to be considered as received on time, you can deposit them by midnight before the bill’s due date — except for utility bills, which the County must receive within 30 days of the billing date.
• The Treasurer’s Office does not accept postdated checks (checks written with a future date) for future processing.
  
  

Drop Box near the Corner of Clarendon Blvd and North Adams St

Drop Box at the Bozman Government Center

Mail a check, payable to the Arlington County Treasurer, to pay your taxes, utility bills, parking tickets and other fees.

Send your payment to the address below or the PO Box listed on your voucher.

Arlington County Treasurer
PO Box 1754
Merrifield, VA 22116-1754

Your mailed payment must have a U.S. postmark on or before the due date to avoid late charges, except for utility bills, which the County must receive within 30 days of the billing date. 

NOTE: The Treasurer’s Office does not accept postdated checks (checks written with a future date) for future processing. To learn about scheduling on-time future payments in CAPP, see the “Online” section above. Please contact our Customer Service team if you need more information by calling 703-228-4000 (Option 8) or emailing CAPP@arlingtonva.us.