Make a Service Request or Report a Problem

This service is for non-emergency requests and monitored weekdays. For emergencies, call 9-1-1.

Request Service / Report a Problem


Service Notice for Langston Boulevard, Cherry Hill Road

We are working with the mapping vendor to update addresses for these recently renamed roadways.  Depending on the exact location, residents may need to use the former address (Lee Highway or Old Dominion Drive) to request a service using this system. We apologize for the inconvenience.



Other Reporting Methods

You can also make service requests on the mobile MyArlington app, available at App Store or Google PlayLearn more about this tool.

Certain services are not available through the Report-A-Problem tool. Here are a list of some requests that should be made through other methods:

Find a list of Common Questions and Answers from our Constituent Services Team

For topics you don’t see in the Service Request tool, try our A to Z directory or search our websites.

Data Transparency

View our Data Dashboard for Service Requests or Open Data service request results.