Contact the Permit Office

If you've encountered a problem with Permit Arlington since the launch of building, trade, and Land Disturbing Activity permits on June 28, we are currently experiencing response delays due to the volume of requests for assistance.  

We are tracking Known Issues online and encourage you to check the webpage to see if your issue has already been reported. The webpage also includes links to additional resources and information about workarounds.

Thank you for your patience as staff works to correct these issues.


Are you contacting us about an issue with parks, street lights, bus stops, trail maintenance, etc.? Use the Report a Problem tool.

Have a FOIA (Freedom of Information Act) request?

Contacting us about another topic?

  • Have you searched for your topic in the Permit Library?
  • Expand Phone Numbers by Category to determine who to call, or
  • Choose a Category from the drop-down menu below to send an email.
  • The Arlington County Permit Office is open for in-person assistance on a limited basis 
    • Tuesdays and Thursdays from 10 a.m. to 2 p.m.
    • Modified hours every third Thursday of the month: 9 a.m. to 1 p.m. 


Phone Numbers by Category

Building Permit Process
Examples: permit requirements, questions about existing permits and permit history.

Child Care Services
Examples: opening a child care center or family day care home.

Code Enforcement 
Examples: condition of private property/maintenance issues, noise complaints, blight, building standards and building code.

Environmental Services 
Examples: right-of-way permits, dumpster permits, driveways, new water and sewer permits.

Health, Food, Pools and Hotels
Examples: restaurants, mobile food units and environmental health.

Online Permitting Technical Support
Examples: technical support and questions about Arlington’s online permitting system: Permit Arlington.
Online: Submit a request for technical support.

Examples: current development, comprehensive planning, urban design and entitlement.

Zoning – General
Examples: setbacks and building placement, fences and decks, accessory structures, home occupation, enforcement and Zoning Ordinance.