COVID-19 Service Impacts
The Arlington County Police Department remains committed to providing essential law enforcement services to our community. Out of an abundance of caution and to help mitigate and reduce any unnecessary exposure and spread of COVID-19, the Police Department has made adjustments to the way certain services are delivered to the public. While the Department remains operational, certain non-essential online and in-person services and/or processes may be delayed or suspended. We apologize for the inconvenience.
In-Person Services at Police Headquarters
Administrative Support Unit – Office of Records
Beginning Monday, January 11, 2021, the Administrative Support Unit – Office of Records hours will change. The hours of operation for the customer service counter will be:
Monday, Tuesday, Thursday, and Friday: 8:00 a.m. – 4:00 p.m. and
Wednesday from 8:00 a.m. – 12:00 p.m.
Staff is also available to assist customers by phone, email, or fax Monday-Friday, 8:00 a.m. – 4:00 p.m.
Evidence and Inventory Management Unit
Effective, June 11, 2020, the Evidence and Inventory Management Unit a will extend and modify both customer service window hours to support court services for department personnel, the Commonwealth Attorney’s Office, and defense attorneys.
The customer service window hours for both units will be:
Monday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m.
Tuesday and Thursday: 8:00 a.m. – 12:00 p.m.
Taxi Cab and Vendor Licensing
Updated July 21, 2022: Taxi and vendor licensing requests will be processed on Thursdays from 8 a.m.-3:30 p.m.
The Arlington County Police Department continue to divert some non-emergency incidents to the online reporting system. Officers continue to respond to in-progress crimes and emergency calls for service where there is an immediate threat to life, health or property.
The following non-emergency crimes should be reported online:
- Credit card fraud
- Fraud/false pretenses
- Harassing phone call or email
- Identity theft
- Theft from motor vehicle
- Suspicious circumstances
- Vehicle tampering
- Hit and run and minor crashes with no injury (<$1,500 property damage)