COVID-19 Service Impacts

The Arlington County Police Department remains committed to providing essential law enforcement services to our community. Out of an abundance of caution and to help mitigate and reduce any unnecessary exposure and spread of COVID-19, the Police Department has made adjustments to the way certain services are delivered to the public. While the Department remains operational, certain non-essential online and in-person services and/or processes may be delayed or suspended. We apologize for the inconvenience.

In-Person Services at Police Headquarters

Administrative Support Unit – Office of Records

Beginning Monday, January 11, 2021, the Administrative Support Unit – Office of Records hours will change. The hours of operation for the customer service counter will be:

Monday, Tuesday, Thursday, and Friday: 8:00 a.m. – 4:00 p.m. and

Wednesday from 8:00 a.m. – 12:00 p.m.

Staff is also available to assist customers by phone, email, or fax Monday-Friday, 8:00 a.m. – 4:00 p.m.

Phone: 703-228-4292
Fax: 703-228-4298
Email: ACPDRecords@arlingtonva.us

Evidence and Inventory Management Unit

Effective, June 11, 2020, the Evidence and Inventory Management Unit a will extend and modify both customer service window hours to support court services for department personnel, the Commonwealth Attorney’s Office, and defense attorneys.

The customer service window hours for both units will be:

Monday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m.

Tuesday and Thursday: 8:00 a.m. – 12:00 p.m.

Taxi Cab and Vendor Licensing

Update (Jan. 4, 2020):Beginning January 12, 2021, taxi and vendor licensing requests will be processed on Tuesdays from 8 a.m.-3:30 p.m.

Online Reporting

The Arlington County Police Department will divert some non-emergency incidents to the online reporting system. This will help reduce cross contamination within our community while ensuring department maintains a healthy workforce to address emergency calls for service and in-progress crimes. Officers continue to respond to in-progress crimes and emergency calls for service where there is an immediate threat to life, health or property.

The following non-emergency crimes should be reported online:

  • Credit card fraud
  • Fraud/false pretenses
  • Harassing phone call or email
  • Identity theft
  • Larceny/theft
  • Theft from motor vehicle
  • Suspicious circumstances
  • Vandalism
  • Vehicle tampering
  • Hit and run and minor crashes with no injury (<$1,500 property damage)

Precautions During Public Interaction

Arlington County Police Officers are adhering to the advice of the CDC and, whenever possible, practicing social distancing. Reporting parties and witnesses of emergency calls for service may be asked to step outside to speak to responding officers. The public may also observe officers wearing protective gear such as gloves, masks or eye protection to help reduce exposure.