Personal Advocates

What We Do

Personal advocates are volunteers who are trained to explain, intervene and assist older adults with receiving the resources and services they need. The goal of the Personal Advocate program is to help adults 60 and over access available resources that promote maximum independence.  A Personal Advocate may help to:

  • Identify and link to appropriate services, such as legal, transportation, nutrition services and senior centers
  • Complete forms and applications for programs like Medicaid, Metro Access, Tax Relief, Housing Grants and SNAP benefits (Food Stamps)
  • Help make sense of medical bills and health care statements and resolve issues that may arise
  • Identify appropriate housing choices and options that maximize independence

Volunteer Qualifications

  • 18 years or older
  • Passion for working with older adults
  • Strong communication and problem-solving skills
  • Ability to work with people of various lifestyles, cultures, beliefs and values
  • No criminal record, verified by a criminal history background check
  • Good credit standing, verified by a credit history background check

Time Commitment

  • Initial training and periodic mandatory trainings
  • Client assignments are mostly short-term and last between one and three sessions
  • Complete a monthly report on your cases

Contact Us