To make a service request, please use the County's Report a Problem/Request Service Application.
What trees does Arlington County maintain?
The forestry office manages trees on public property (such as County parks, along County-owned streets, and on other Arlington County property). To understand whether a tree is on public property, one can use the public map viewer, available here: https://geocortex.arlingtonva.us/Html5Viewer/index.html?viewer=ACMaps.HTML5#
Some trees may be on Virginia Department of Transportation (VDOT)-managed land. To understand which roads are managed by VDOT, see this map: https://www.arlingtonva.us/Government/Programs/Transportation/Streets/State-Roads. To request service for those trees, go to https://my.vdot.virginia.gov/
How do you determine whether a tree needs work?
The forestry office manages trees for risk to life and property (targets), using the Tree Risk Assessment method. This takes into account the location of the tree, the likelihood of failure of any part, and the likelihood it will impact and/or damage surrounding targets. You can learn more about tree risk management here: https://www.extension.purdue.edu/extmedia/FNR/FNR-475-W.pdf
How fast will my issue be resolved?
Accurate locations and pictures may improve service turnaround. The service expectation and response time varies depending on the type of issue being reported.
- For Tree Condition Issues:
- Inspection: 5 Business Days
- Subsequent Pruning/Removal Resolution, if determined to be needed: 180 Business Days
- For Fallen Tree/Limb Reports:
- If blocking critical infrastructure: as soon as possible. (After heavy storms, we may be working on multiple blocked streets, and this may delay response.)
- Other: 60 Days
- In Natural Areas: we do not remove downed trees or limbs from natural areas unless there is risk to public safety