Health and Human Services: We're Providing Assistance from a Dis

Published on March 27, 2020

Arlington's Department of Human Services (DHS) is taking steps to provide services that don't require in-person visits in an effort to contribute to the community slowdown of the spread of COVID-19.

DHS is implementing the following service modifications effective Monday, March 30, 2020. These will minimize personal contact and reduce exposure of staff and individuals receiving or needing services:

• Walk-in appointments are no longer available.


• Phone, online, and remote video options are available for therapy, case management, and other services.


• If face-to-face services are needed, they will be provided with appropriate safety measures in place.

Check the new DHS Service Delivery Modifications Due to COVID-19 website for details on specific service modifications. It features phone numbers and contact information for DHS divisions and services.  For general inquiries or if you are unsure who to contact, call 703-228-1300 and the call center will assist you.

No Need to Come In - Stay Home, Stay Safe! Just Give Us A Call!

"These past weeks have brought new challenges for our community and around the world. We at the Department of Human Services  are working to continue to meet the needs of the individuals we serve, our staff, and the community — adjusting as needed in an ever-changing environment. DHS remains committed to our mission of strengthening, protecting, and empowering the individuals and communities we serve," DHS Director Anita Friedman said in an open letter to the community.

"We are taking every precaution to safely continue to provide essential services to those in need. We remain "open for business,' but what that looks like is changing — to a remote service delivery system for most programs and appointment-only services for other critical services that must be conducted face-to-face," Friedman said.

Arlington County is committed to the health and safety of our community and our employees and strongly urges everyone to change their daily behavior to reduce risk from COVID-19, particularly to protect our most vulnerable populations. Public health officials have noted evidence of community transmission of the COVID-19 coronavirus in parts of Northern Virginia, and each individual plays a critical part of slowing the spread of the virus.

To keep updated on the status of COVID-19, visit the County's COVID-19 webpage.