Arlington Emergency Communications Deputy Wins State Recognition

Published on May 25, 2021

The Virginia Association of Public Safety Communications Officials (VA APCO) has honored Arlington's Emergency Communications Center (ECC) Deputy Administrator Jeffrey Horwitz with its Public-Safety Communications Information Technologist of the Year award.

The honor recognizes an individual who has demonstrated extraordinary technical knowledge and expertise in their support of public safety communications.

"Jeff Horwitz is an exceptional leader in the field of public safety communications," said Dave Mulholland, administrator of the Emergency Communications Center. "Not only has he has led our team through the County's most significant emergencies of the past three decades, including working as 9-1-1 Systems Manager and dispatching emergency services to the Pentagon on 9/11, but has also used his vision and dedication to position Arlington County as a national leader in the adoption of cutting edge emergency communications technology.

"Under his guidance, the ECC has embraced forward-leaning innovations that allow us to more efficiently deliver emergency services to the public and to first responders, including becoming the first jurisdiction in the nation to implement remote dispatching capabilities to allow 9-1-1 services even if the Center is physically inaccessible," Mulholland continued. "Our entire community is better off because of his work."

Horwitz celebrated his 30-year anniversary with the Emergency Communications Center last week. He began his career in 1991 as an emergency communications technician and held supervisory roles within the ECC operations and as the 9-1-1 systems manager before becoming deputy administrator a decade ago.

"Jeff is well known amongst his colleagues across the region as a seasoned leader who goes out of his way to help others," said Aaron Miller, Department of Public Safety Communications and Emergency Management Director. "He exhibits vision, humility, professionalism and teamwork and those who have the privilege to know and work with him are made better for doing so. I can't think of someone more deserving of this award."