New Online Resource for Consumers

Published on May 25, 2018

A new Consumer Protection Clearinghouse site aims to help consumers and businesses in Arlington County by providing educational resources and a way to submit concerns.

This new site centralizes existing consumer resources from across County government, and consolidates and incorporates a variety of state and federal resources as well. It also enhances access to public information on a range of topics regulated by the County government, including:

  • Towing

  • Cable TV

  • Taxis

  • Pawn Shops

  • Food Trucks

  • Solicitation

The page also includes an easy-to-use "submit a complaint" button that appears on each page in the site.

The new resource was announced at the May 22, 2018, County Board Meeting by County Manager Mark Schwartz.

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Consumer Protection Quick Tips

  • Always shred documents with your personal information on them, especially credit card offers.

  • Hang up on robo-callers immediately! You can report robo-callers to the Federal Trade Commission by calling 1-888-382-1222.

  • Gas stations are easy targets for credit card skimmers; pay inside using your credit/debit card or with cash.

  • Pay attention to parking signs in surface lots and on the street to avoid towing.