During Power Outages

• Stay away from downed power lines
• If your power is out, please report it at 1-888-667-3000; please only call once
• Check on your neighbors, especially the elderly and folks with disabilities

After a Storm

Food & Water

• Food may not be safe to eat during and after an emergency. Safe water for drinking, cooking, and personal hygiene includes bottled, boiled, or treated water. Learn more.

Cleanup Tips

• Wear personal protective equipment – rubber boots and waterproof gloves. Disease-causing microorganisms can enter the body through the eyes, nose, mouth, and skin where cuts and abrasions are present.
• Remove and discard contaminated household goods such as wall coverings, rugs, cloth, and drywall that cannot be disinfected.
• Always wash your hands with soap and water following the cleanup or handling of articles contaminated with sewage.
• Small children, pregnant women and people with health problems should stay out of affected areas until cleanup is complete.

Disposing of Water-Damaged items

• Some items may require a special pick-up. Regular trash pick-up may handle other materials — learn more.
• See also special trash pick-up procedures.

Mold and Mildew: EPA: A Brief Guide to Mold, Moisture, and Your Home

Storm Recovery Advice from Virginia Emergency Management

During a Storm

Tips on Handling Water in Your Basement

• Ensure water does not come in contact with electric panels, outlets or electric appliances.
• Unplug appliances if they're threatened by water. Pay special attention to washers and dryers, which have  motors located in the bottom of the appliance.
• If the water level rises high enough to threaten the electrical panel, turn off power to the building.
• Clear downspouts of debris or snow that impedes the flow of water from the roof.
• See more "After a Storm" tips below, on this page.

Sewage Backup in the Home: Flooding may cause wastewater to back up into homes. Sewage contains disease-causing microorganisms. Take proper precautions and follow basic hygiene practices in this case.

Check on others. Check on relatives, friends and neighbors, especially those who are elderly or at risk, to ensure they're safe.

Driving in Flood Conditions

• Do not drive into standing water. If floodwaters rise around your car, abandon the car and move to higher ground if you can do so safely. You and the vehicle can be quickly swept away.
• Six inches of water will reach the bottom of most passenger cars, causing loss of control and possible stalling.
• A foot of water will float many vehicles .
• Two feet of rushing water can carry away most vehicles including SUVs and pick-ups.

Other Flood Condition Cautions

• Do not walk through moving water. Six inches of moving water can make you fall.
• If you have to walk in water, walk where the water is not moving. Use a stick to check the firmness of the ground in front of you. Standing water can hide missing sewer covers and can pose great risk of injury.
• Keep your tetanus shot up-to-date.
• Use good hygiene techniques if you come in contact with flood waters. Wash your hands and take a shower when you are able to do so. Do not drink the water.

FEMA advice on what to do during a flood