To help save lives, protect property and provide assistance to the public by receiving and processing 9-1-1 emergency calls and non-emergency calls; dispatching police, fire, and emergency medical service units in a prompt, efficient, courteous, and professional manner.
It takes a special strength to be the voice of calm when lives are on the line. To take control in an emergency using just a telephone. To get the right kind of help to the right location. To give instructions that make a difference, no matter what the situation. Every minute, every day, 9-1-1 professionals like you promise callers that they’ll stay with them until help arrives. But we say, when you’re on the line, it already has.
Office of Emergency Management
Emergency Communications Center (ECC)
1425 N. Courthouse Rd, 7th Floor
Arlington, VA 22201
For emergencies dial 9-1-1
Non emergency 703-558-2222
E-mail questions, general inquiries, compliments or complaints to us via our Administrative Assistant