Technology Services
ConnectArlington
ConnectArlington is the future of digital telecommunication services for the County Government and Arlington Public Schools and the County just approved $8 million in funding for Phase II. Read about the new fiber-optic network rolling out now!
Industry Briefing
The Department of Technology Services recently held a briefing to outline the County’s technology governance structure, strategic areas of interest, upcoming plans for technology investments, and purchasing guidelines. View a copy of the presentation (600K PDF) or watch on YouTube.
Arlington Named Top 10 Digital County
Arlington is ranked one of the Top Ten in the Center for Digital Government's 2011 Digital Counties Survey. The award recognizes leading examples of counties using information and communications technology. "The Digital Counties Survey identifies the very best examples of how counties are aligning technology to support strategic priorities and create crucial operational and administrative efficiencies," said NACo Executive Director Larry E. Naake.
Who We Are
The Department of Technology Services (DTS) is led by Chief Information Officer Jack Belcher and an experienced, forward-looking management team. Our goal is to continuously seek new and innovative ways to grow the County’s technology and knowledge assets and leverage them to improve its citizen-centric services. With a team of dedicated and talented technology professionals who partner with trusted, industry-leading technology vendors, we have been able to accomplish an impressive list of achievements.
What We Do
We serve the County by building, maintaining, and securing a world-class information technology environment and providing technical expertise to County departments and agencies. Our focus is on networking, telecommunications, database and application development, Web services, financial and emergency systems and emerging technologies. In addition, we provide an increasing number of direct public services, such as free public wireless Internet connectivity.
Strategic Goals
Our mission is guided by a number of strategic goals that are updated every few years by executive leadership with a great deal of input and deliberation by the community and technical experts. The most recent E-Government Master Plan (307 kb PDF executive summary) lays out the following strategic goals for the next six years:
Sustainability
Develop and adhere to a methodological process to examine and refresh the technology inventory of the County so that it may continue to provide value by:
- Sustaining What We Have
- Ensuring Continuity of Operations
- Securing Broadband Connectivity
- Realizing Energy Savings & Efficiencies
Workforce Empowerment
Provide the tools and capabilities to enable our workforce to provide for the service demands of our community by:
- Upgrading the Workplace Technology
- Extending the Workforce
- Documenting Our Experience
- Realizing the Value of Enterprise Investments
Extending Customer Service Delivery
Set new, transformational priorities for how the County may find the capacity to provide more, improved and better services our community by:
- Realizing Gov 2.0
- Redefining Customer Service Delivery
- Building Capacity and Confidence
STAFF RESOURCES
STRATEGY & PLANNING
Check out the County's Technology Strategy and Plans:
E-Government Master Plan III - Executive Summary (307kb PDF)
E-Government Master Plan III - Full Version (2Mb PDF)
CONTACT US
Department of Technology Services (DTS)
2100 Clarendon Blvd., Suite 610
Arlington, VA 22201
Tel: 703-228-3220
Fax: 703-228-3304
cio(at)arlingtonva.us
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