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Department of Management & Finance

Fiscal Year 2004 Proposed Budget

Section H - Human Services
Behavioral Healthcare

Proposed Budget Contents | Section H Contents | Behavioral Healthcare Contents | Submit Comments

DEPARTMENT OF HUMAN SERVICES
CLIENT SERVICES ENTRY

PROGRAM MISSION: To ensure individuals entering Behavioral Healthcare services receive timely and comprehensive assessment, evaluation and linkage to appropriate services.

  • Emergency Services provides emergency mental health services to any individual experiencing an acute psychiatric/psychological crisis. The goals of the service are to prevent the escalation of mental health crises, relieve the immediate distress of individuals in crisis, prevent individualsfrom doing harm to themselves or others, and make appropriate referrals for both medical and non-medical interventions for those with more ongoing needs. The Emergency Services Program also provides mental health assessment, crisis intervention, stabilization, support, short-term counseling, emergency medication and psychiatric services, follow-up services, and Critical Incident Stress Management services. In addition, pre-admission screening is also provided for individuals who require residential crisis stabilization at CARE facility. Emergency services is mandated under the Code of Virginia, 37.1-67.
  • Discharge Planning Services are provided to consumers in the state psychiatric hospitals and the Adult Detention Facility (ADF). These services ensure access to needed community mental health and dual diagnosis services for individuals in state hospitals and the ADF who are ready for community placement by conducting comprehensive assessments to determine the type and intensity of aftercare services needed. Discharge Planning services are provided for consumers leaving Northern Virginia Mental Health Institute, Central State Hospital and Western State Hospital as well as the ADF. (Senior Adult Mental Health Services began providing discharge planning to geriatric patients at Eastern State Hospital on 5/1/02.) Many of the mental health consumers in the ADF have returned to the facility after forensic evaluations at Western State Hospital. They are then discharged to the community with a variety of psychiatric needs that require careful coordination by the jail discharge planner. Consumers who receive discharge planning services in the ADF are seriously mentally ill or dually diagnosed, plan to live in Arlington County, and are slated to leave the facility within 90 days of assessment by the discharge planner.
  • DAP (Discharge Assistance and Diversion Project) is a state-funded regional initiative that is divided into several program areas to facilitate patient reductions within the state hospital system. The level of services provided depends on the needs of the consumers, and ranges from a highly specialized group home to intensive supported living services. All DAP consumers must be persons leaving state psychiatric hospitals. All decisions for the utilization of these funds are made through a regional workgroup composed of mental health leadership in Arlington, Prince William, Loudoun, and Fairfax Counties and the City of Alexandria. Another component of the DAP initiative is state hospital diversion funding. This includes private bed purchase, via state contract, at local psychiatric hospitals to divert consumers from state hospital beds. This component also provides short-term funds (e.g., rental assistance) to consumers who require financial assistance that will facilitate their discharge from a local or state hospital bed.
  • Homeless Case Management Services seek to efficiently assess and link homeless, seriously mentally ill and substance abusing adults to appropriate mental health and substance abuse services as well as appropriate housing resources. Services are provided to individuals with substance abuse disorders and/or mental illness who are residents of Arlington.
  • Transition Team Services provides assessment and short term case management, medical and counseling services to adults either prior to linking to long-term Behavioral Healthcare services or to other more appropriate services elsewhere. This new service is currently under design and reorganization. Performance measures are under development.
Client Service Entry Program Budget Summary
  FY 2002 FY 2003 FY 2004 % Change:
  Actuals Adopted Proposed '03 to '04
Emergency Services - - $493,961 -
Discharge Planning - - 170,941 -
DAP - - 1,003,068 -
Homeless Case Management - - 111,602 -
Transitional Team - - 49,566 -
Total Expenditures - - 1,829,138 -
 
Revenues - - 1,646,197 -
Net Tax Support - - $182,941 -

Client Service Entry Services
  FY 2002 FY 2003 FY 2004 % Change:
  Actuals Adopted Proposed '03 to '04
Personnel - - $805,864 -
Non-Personnel - - 20,206 -
Nonprofits - - 1,003,068 -
Total Expenditures - - 1,829,138 -
 
Fees - - - -
Medicaid State Plan Option - - 6,977 -
State Share - - 1,562,220 -
Federal Funds - - 29,000 -
LPACAP - - 48,000 -
Total Revenue - - 1,646,197 -
Net Tax Support - $182,941 -
 
Authorized FTEs - - 13.2
Funded FTEs - - 13.2

PERFORMANCE MEASURES:

Emergency Services Objective: To ensure that Arlington residents receive timely, comprehensive and expert assessments in order to determine risk for harm to self or to others and need for hospitalization.

FY 2001
Actual
FY 2002
Actual
FY 2003
Estimate
FY 2004
Estimate
FY 2004
Target
Mission Outcome Measures
Percentage of detained consumers subsequently committed by Court 65% 68% 68% 68% N/A
Number of consumers diverted from hospital- CARE admissions 47 49 50 50 50
Workload Measures
Total service hours 7,790 7,802 7,800 7,800 7,800
Total consumers served 1,082 1,078 1,100 1,100 1,100
Total face-to-face contacts 3,449 3,452 3,550 3,550 N/A
Total telephone contacts 3,559 3,572 3,560 3,560 N/A
Voluntary hospitalizations 148 148 150 150 N/A
Involuntary hospitalizations 258 258 260 260 N/A
Private hospital bed purchase admissions 49 49 50 50 50

 

Discharge Planning Objective: To maximize opportunities for timely access to needed community mental health services for consumers in state psychiatric hospitals and the Adult Detention Facility (ADF), who are ready for community placement by evaluating and assessing clients regularly to determine the intensity of mental health treatment needed.

FY 2001
Actual
FY 2002
Actual
FY 2003
Estimate
FY 2004
Estimate
FY 2004
Target
Mission Outcome Measures
Percentage of consumers linked from Adult Detention Facility to mental health and or dual diagnosis services N/A N/A 40 50 55
Percentage of clients readmitted to state hospital within 30 days of discharge 4% 4% 3% 3% 2%
Workload Measures
Total consumers served: Discharge Planning in state hospitals 109 110 115 118 120
Total consumers served: Adult Detention Facility N/A N/A 100 125 125
Efficiency Measure
Average number of days between state hospital discharge and first psychiatric appointment 6 6 6 6 5
Quality/Customer Satisfaction
Percentage of consumers who indicate satisfaction with linkages to community services and resources N/A N/A 70% 75% 80%
  • Total consumers served in Discharge Planning in state hospitals represents consumers discharged from Northern Virginia Mental Health Institute and Western State Hospital.

Discharge Assistance and Diversion Project Objective (DAP): To facilitate the community tenure of regional mental health consumers coming from long-term State hospital stays into intensive community-based residential services, as evidenced by a 95 percent reduction in state hospital utilization by these consumers.

 

FY 2001
Actual
FY 2002
Actual
FY 2003
Estimate
FY 2004
Estimate
FY 2004
Target
Mission Outcome Measures
Number/percentage of consumers not hospitalized 14/82% 14/78% 15/79% 15/79% 17/85%
Total number of hospital bed days utilized by DAP consumers 84 33 30 25 25
Workload Measures
Number of persons currently served by DAP living in community 17 18 19 19 20
Number of persons discharged from state facilities into project programs 4 2 1 1 2
Number of persons served in local hospitals with DAP funds 61 47 53 57 60
Number of Arlington consumers receiving discharge assistance funds 20 10 12 12 12
Efficiency Measure
Percentage of time project manager respond to contractor within 24 hours of reported incident 100% 100% 100% 100% 100%
Quality/Customer Satisfaction
Number/percentage of consumers who report increased satisfaction in quality of life since admission to DAP program 16/94% 16/88% 16/84% 17/89% 18/90%

 

Homeless Case Management Objective: To efficiently assess and link homeless, seriously mentally ill adults and adults with substance dependence to appropriate mental health and substance abuse services as well as appropriate housing resources.

FY 2001 FY 2002 FY 2003 FY 2004 FY 2004
Actual Actual Estimate Estimate Target
Mission Outcome Measures
Number of consumers linked to stable housing after discharge from shelter 22 41 55 62 62
Number of consumers linked to mental health services after discharge from shelter 25 45 55 65 65
Number of consumers linked to Substance Abuse Services after discharge from shelter 64 56 74 74 74
Workload Measure
Number of consumers served in mental health services at RPC shelter 40 83 110 125 130
Total number of assessments completed at shelter 50 120 135 140 140
Efficiency Measure
Number and percent of consumers seen by RPC case manager within 24 hours of admission 32/80% 66/80% 100/91% 110/88% 115/88%
Quality/Customer Satisfaction
Number and percent responding to survey who reported satisfaction with the Homeless Case Management Service N/A N/A 75% 75% 80%
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