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HUMAN RESOURCES DEPARTMENT
EMPLOYEE SERVICES DIVISION
PROGRAM MISSION: To administer the County's benefit and compensation programs.
The Employee Services Division
provides customer-focused services to the employees and retirees of the County
in the areas of employee benefits, employee self-service and payroll. The Division is comprised of benefits,
payroll and Human Resources Information System (HRIS) support. The Division
manages employee records and Intranet content and is responsible for oversight
of the Employee Assistance Program (EAP).
Employee Services
Division
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FY 2002
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FY 2003
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FY 2004
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% Change:
|
|
Actual
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Adopted
|
Proposed
|
'03 to '04
|
|
Personnel
|
$732,152
|
$759,727
|
$788,419
|
4%
|
|
Non-Personnel
|
410,630
|
369,858
|
513,006
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39%
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|
Total Expenditures
|
1,142,782
|
1,129,585
|
1,301,425
|
15%
|
|
|
|
|
|
|
Revenues
|
-
|
-
|
-
|
-
|
|
Net Tax Support
|
$1,142,782
|
$1,129,585
|
$1,301,425
|
15%
|
|
|
|
|
|
|
Authorized FTEs
|
11.7
|
11.7
|
11.7
|
-
|
|
Funded FTEs
|
11.7
|
11.7
|
11.7
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-
|
SIGNIFICANT BUDGET HIGHLIGHTS:
-
Personnel costs increased 4% due to step increases and
related benefit expenses.
-
The 39% increase in non-personnel expenses is due to
the increased cost of the EAP ($150,540) based on increased utilization by
Arlington County employees, offset by a decrease ($7,392) due to reallocation
of departmental non-personnel costs based on total FTEs per program.
PERFORMANCE MEASURES:
|
FY
2001
|
FY
2002
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FY
2003
|
FY
2004
|
FY
2004
|
|
Actual
|
Actual
|
Estimate
|
Estimate
|
Target
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|
Mission Outcome Measures
|
|
|
|
|
|
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Percent or number of employees utilizing self Service
capabilities
|
N/A
|
29%
|
78%
|
80%
|
82%
|
|
Percent of employees utilizing educational opportunities
offered by ESD
|
N/A
|
56%
|
62%
|
78%
|
82%
|
|
Percent employees participating in elective retirement
programs
|
71%
|
75%
|
78%
|
80%
|
80%
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|
Percent employees utilizing flexible spending program
|
13%
|
13%
|
13%
|
18%
|
18%
|
Objective:To provide
a broad range of employer-sponsored benefit programs that contribute to
Arlington County's reputation as an Employer of Choice.
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FY 2001
Actual
|
FY 2002
Actual
|
FY 2003
Estimate
|
FY 2004
Estimate
|
FY 2004
Target
|
|
| |
Workload Measures
|
| |
Phone calls for benefits
assistance
|
9,200
|
9,500
|
9,600
|
9,700
|
9,700
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| |
Number of benefit programs administered
|
13
|
17
|
19
|
20
|
20
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Efficiency Measures
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|
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Utilization of EAP by
County employees
|
5.0%
|
9.0%
|
9.0%
|
9.0%
|
9.0%
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