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OFFICE OF SUPPORT SERVICES
ADMINISTRATIVE SERVICES
PROGRAM MISSION: To provide timely, cost effective and
responsive administrative services and products to OSS and other County staff
in order to support our customers in performing their jobs.
The Administrative Services
section provides administrative support to OSS including the Printing and
Equipment funds as a whole. The primary
areas of service include financial planning and management, technology
planning, evaluation, acquisition and implementation of human resources
management, purchasing and warehousing.
Administrative Services manages the County motor pool and the Courthouse
area employee parking program.
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Administrative
Services Section
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|
FY 2002
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FY 2003
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FY 2004
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% Change:
|
|
|
Actual
|
Adopted
|
Proposed
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'03 to '04
|
|
|
Personnel
|
$709,128
|
$932,694
|
$994,330
|
7%
|
|
|
Non-Personnel
|
1,049,198
|
922,102
|
947,846
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3%
|
|
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Subtotal
|
1,758,326
|
1,854,796
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1,942,176
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5%
|
|
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Intra-County
Charges
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(9,734)
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(57,602)
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(62,512)
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9%
|
|
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Total Expenditures
|
1,748,592
|
1,797,194
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1,879,664
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5%
|
|
|
|
|
|
|
|
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Revenues
|
-
|
-
|
-
|
-
|
|
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Net Tax Support
|
$1,748,592
|
$1,797,194
|
$1,879,664
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5%
|
|
|
|
|
|
|
|
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Authorized FTEs
|
13.5
|
14.5
|
14.5
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|
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Funded FTEs
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13.5
|
14.5
|
14.5
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|
|
|
|
|
|
|
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SIGNIFICANT BUDGET HIGHLIGHTS:
-
Increase in personnel ($61,636) reflects step and
fringe benefits increases and new hires above entry level.
-
Increase in non-personnel ($25,744) is primarily due to
County vehicle charges and increased telephone costs.
-
Increase in Intra-County Charges reflects step and
fringe benefit increases for administrative support charged to the Printing Fund.
PERFORMANCE MEASURES:
|
FY
2001
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FY
2002
|
FY
2003
|
FY
2004
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FY
2004
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|
Actual
|
Actual
|
Estimate
|
Estimate
|
Target
|
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Mission Outcome Measures
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|
|
|
|
|
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Percent of desktop computer problems satisfactorily resolved in 8 hours
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N/A
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N/A
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90%
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95%
|
98%
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Percent of accurate payroll checks issued
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N/A
|
N/A
|
N/A
|
98%
|
99%
|
|
Number of correcting adjustment to financial
reports
|
N/A
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N/A
|
400
|
300
|
250
|
|
Percent of grams processed satisfactorily
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N/A
|
N/A
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N/A
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95%
|
98%
|
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Percent of payments posted within the established
timeframe
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N/A
|
N/A
|
N/A
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95%
|
98%
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Objective: To decrease
the workload by 10% through increased accuracy, timeliness and responsiveness.
| |
|
FY
2001
Actual
|
FY2002
Actual
|
FY2003
Estimate
|
FY
2004
Estimate
|
FY
2004
Target
|
| |
Workload
Measures
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|
|
|
|
|
| |
Maximum time to
respond to desktop computer problems
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N/A
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N/A
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4 hours
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3 hours
|
1 hour
|
| |
Number of computer applications supported
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N/A
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5
|
8
|
8
|
8
|
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Number of desktop computers
supported
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N/A
|
N/A
|
100
|
100
|
100
|
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Motor pool utilization
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86%
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86%
|
87%
|
88%
|
90%
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|
| |
Number of motor pool vehicles
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30
|
32
|
32
|
32
|
32
|
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Number of payment vouchers processed
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N/A
|
8,552
|
8,500
|
8,500
|
8,400
|
| |
Number of credit card transactions
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N/A
|
N/A
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N/A
|
1,200
|
1,300
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