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Department of Management & Finance

Fiscal Year 2004 Proposed Budget

Section C - General Government
Office of Support Services

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OFFICE OF SUPPORT SERVICES
DEPARTMENT BUDGET SUMMARY

MISSION STATEMENT: To optimize the use of County resources by providing essential services to County agencies.

The Office of Support Services (OSS) provides support services to other County agencies in the areas of facilities planning and construction; facilities maintenance and custodial services; vehicle acquisition and maintenance; risk management; printing, mail services and photocopying; and real property acquisition and management. The Department continues to place an emphasis on improving customer service by enhancing responsiveness, timeliness and efficiency and by improving communication with user agencies.

FY 2004 PRIORITIES: The FY 2004 priorities for the Office of Support Services are:

  • To continue the implementation of the Open Space Master Plan through land acquisition with park bond funds.
  • To continue the design and construction of approved Vision 2020 projects.
  • To continue the implementation of the Enterprise Risk Management initiative, with special emphasis on security and the County's cost of risk.

PRINCIPAL PROGRAMS: The principal programs of the Office of Support Services are:

  • Administrative Services
  • Risk Management
  • Facilities Planning
  • Custodial Services
  • Facilities Maintenance
  • Real Estate
  • The budgets and program narratives for the Printing Section and the Automotive Equipment Division are included in the Internal Service Funds section (Section O).

SIGNIFICANT BUDGET CHANGES: The FY 2004 proposed budget for the Office of Support Services is $9,044,747, a two percent increase over the FY 2003 adopted budget. The budget reflects the following changes:

  • Increase in non-personnel ($121,936) is attributable to inflationary increases for maintenance and service contracts.
  • Increase in Intra-County charges is primarily due to using charge-backs rather than direct charges for costs of maintenance and repair requests by County agencies. Using the charge-back method facilitates capturing the full cost associated with maintaining and repairing county facilities. The remaining increase reflects step and fringe benefit increases for administrative support charged to the Printing Fund.
  • Increase in revenues is the result of charges to Charles E. Smith ($70,538) to cover the cost of one planner to oversee renovations of Court House Plaza ninth floor, and rental increase for a County-owned property at North 5th Street and Pollard Street ($8,020).
  • Increased fees result from increased court fees received from the state ($3,000).
DEPARTMENT FINANCIAL SUMMARY
FY 2002 FY 2003 FY 2004 % Change:
Actual Adopted Proposed '03 to '04
Personnel $3,916,337 $4,618,857 $4,686,705 1%
Non-Personnel 4,911,809 4,427,818 4,549,754 3%
Subtotal 8,828,146 9,046,675 9,236,459 2%
Intra-County Charges (178,322) (161,202) (191,712) 19%
Total Expenditures 8,649,824 8,885,473 9,044,747 2%
Fees 77,499 75,000 78,000 4%
Miscellaneous 314,892 194,650 273,208 40%
Total Revenues & Fees 392,391 269,650 351,208 30%
Net Tax Support $8,257,433 $8,615,823 $8,693,539 1%
Authorized FTEs 84.5 80.5 80.5
Frozen FTEs (5.0) - -
Funded FTEs 79.5 80.5 80.5

PERFORMANCE MEASURES:

FY 2001 FY 2002 FY 2003 FY 2004 FY 2004
Actual Actual Estimate Estimate Target
Mission Outcome Measures
Percent of facility renovation projects completed on schedule and within budget N/A N/A N/A 95% 100%
Percent of inspections in compliance with standards 90% 91% 92% 92% 92%
Percent of decrease in energy consumption from year to year 2.4% 3.1% 2% 3% 4%
Percent of annual motor pool utilization 86% 86% 87% 88% 90%
Number of acres acquired to support the Open Space Master Plan 3.2 2.45 25.5 7.0 3.0
Number of worker's compensation claims per year 382 861 396 406 N/A
  • In FY 2002, number of worker's compensation claims increased significantly due to the September 11 incident.
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