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DEPARTMENT OF TECHNOLOGY SERVICES
OFFICE OF THE CHIEF INFORMATION OFFICER
PROGRAM MISSION: To provide the leadership to effect maximum coordination and
efficiency in the implementation, use and maintenance of information technology
within Arlington County.
The Office of the Chief
Information Officer (CIO) provides best practices guidance regarding the
planning and implementation of all technology initiatives within the
County. This office ensures that the
County performs due diligence with regard to the planning, budgeting,
implementation and management of all information technology. The Office of the CIO achieves its goals
through the guidance provided by the Technology Leadership Committee (TLC) and
the inter-departmental teams it creates known as Communities of Interest. In addition to the CIO, the Office
comprises:
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Chief Technology Officer, who is responsible for the
daily operations of the Department of Technology Services.
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Information Security with responsibility for ensuring
the security and privacy of the network, systems, data and facilities
supporting these services.
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Strategic Planning with responsibility for ensuring
that the technology initiatives and plans developed are consistent with the
strategic technology goals for the County.
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Advanced Technology with responsibility for assessing
and evaluating evolving new technology directions that would benefit Arlington
County. This includes recommending
products and services that have been tested and are appropriate to the business
needs of the County.
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Cable/I-Net Program and Policy with responsibility for
establishing County cable TV and data access policies and procedures, and
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Finance and Administration with responsibility for
establishing qualitative and quantitative measurements for assessing the
effectiveness of new strategic technology initiatives and for coordinating
human resource, budget and procurement functions for the Department.
Office of the Chief Information Officer
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FY 2002
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FY 2003
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FY 2004
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% Change:
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Actual
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Adopted
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Proposed
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'03 to '04
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|
Personnel
|
$925,185
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$774,279
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$802,020
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4%
|
|
Non-Personnel
|
528,921
|
453,423
|
453,423
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-
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Total Expenditures
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$1,454,106
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$1,227,702
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$1,255,443
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2%
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|
|
|
|
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Revenues
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166,951
|
172,293
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176,170
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2%
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Net Tax Support
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$1,287,155
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$1,055,409
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$1,079,273
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2%
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|
|
|
|
|
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Authorized FTEs
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11.5
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9.0
|
9.0
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|
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Funded FTEs
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11.5
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9.0
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9.0
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SIGNIFICANT BUDGET HIGHLIGHTS:
- Increase
in personnel is due to new hires at pay above entry and normal increases
($27,741).
-
Reallocation of $229,826 of the CIO equipment
appropriation to fund a Data Management initiative (Report Developer software
and licenses, $94,196), an Information Services initiative (Innate licenses,
$10,000) and a Network Services initiative (supplemental I-Net funding,
$125,630).
-
Cable revenue has increased due to Consumer Price Index
adjustments ($3,877).
PERFORMANCE MEASURES:
Objective: To ensure the efficient,
economical, coordinated adoption and utilization of information technology in
the performance and delivery of government services.
|
FY 2001
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FY 2002
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FY 2003
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FY 2004
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FY 2004
|
|
Actual
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Actual
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Estimate
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Estimate
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Target
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Mission Outcome Measures
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|
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Projects that
re-invent or re-engineer the organizational processes
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N/A
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14/12
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4/4
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3/3
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3/3
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Physical
security measures implemented
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139
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100
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75
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75
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75
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Number of
Advanced Technologies evaluated/ implemented
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N/A
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3/2
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3/3
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4/4
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4/4
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Other Performance Measures
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|
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Projects
responding to Arlington's Constituencies
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N/A
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3/3
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2/2
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2/2
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2/2
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Projects that
require program management
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N/A
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3/3
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7/7
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2/2
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2/2
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Projects to
create a data architecture
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N/A
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7/4
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7/7
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3/3
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3/3
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Projects to
build a scaleable, reliable network infrastructure
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N/A
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13/11
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15/15
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4/4
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4/4
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Projects that
define E-Gov't services
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N/A
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3/3
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5/5
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3/3
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3/3
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Computers
infected by viruses per week
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24
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<1
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<20
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<14
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<14
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Loss of work
due to virus infection per workstation
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6 hrs
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<5 hrs
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<5 hrs
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<4hrs
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<4hrs
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Percent of
computers with detected virus removed without infection
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92%
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>95%
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>97%
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>98%
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>98%
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Complaints
received regarding Cable TV
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N/A
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470
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500
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550
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550
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Complaints responded to (percent) regarding
Cable TV
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N/A
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100%
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100%
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100%
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100%
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-
The project data reported reflects projects
identified/projects completed.
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