Use this form to report problems with:

• potholes (How do potholes form?)*
• residential sidewalks (What constitutes a concrete problem?)
• curb and gutter

*(If you are unable to access this form you can call 703-228-6570 to report a pothole.)

Commercial Area Sidewalk Problems?

• Use the High Density Pedestrian Concrete Maintenance Report Form.

Water Main Leaks? Sign issues?

• Please DO NOT use this form.
• During 8 a.m. - 5 p.m.: 703-228-6570 (DES Customer Service Call Center)
• After hours: 703-228-6555

VDOT-Maintained Roads?

Some roads in the County are maintained by the Virginia Department of Transportation (VDOT). For problems regarding pavement on the list of VDOT-maintained roads, you can fill out VDOT's on-line Pothole Reporting Form or call 1-800-367-ROAD (TTY users, call 711). If you are unsure, you can fill out the form below.

Driveway Aprons?

• Driveway aprons are the responsibility of the homeowner (see the Residential Driveway Apron Policy for details and costs).
• To schedule a replacement, call the DES Customer Service Call Center: 703-228-6570.

Vegetation blocking the sidewalk, or other issues related to the condition of private property?

• Please contact Code Enforcement.